You can also see everything they are doing, so you can learn from the steps they take to fix your problem.Ĭlick Start and then click Help and Support. This is an extremely helpful tool, because not only can you have someone from virtually anywhere in the world help you. With Remote Assistance, you can invite a friend or technical support person to view your desktop and, if necessary, temporarily take control of your keyboard and mouse across the Internet. It would be great if you could always have a computer expert sitting beside you, but that is rarely the case.Īs a compromise of great importance, Microsoft Windows XP provides Remote Assistance.
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